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BNP Paribas International Financial  Services / IFS Alpha
avril 2017 – today
Launch of IFS Alpha initiative in order to change managerial mindset, promote intrapreneurship value – agile practives and collaborative interactions

BNP Paribas Retail Mobile Wallet / Head of Change & Market
juin 2015 – mars 2017
RMW new digital platfom, Wa 1rst app for Connected Retail Business
Member of Management Comitee in charge of marketing, communication, B2C value proposition & change management

BNP Paribas Retail Banking Distribution /  Head of Change Management & Benchmarks
septembre 2011 – juin 2015
Head of Change Management linked to the BNPP Multichannel Customer centric model roll out
Head of Sales & Multichannel Excellence community for BNP Paribas Group
Head of Industrial Benchmars linked to Banking Distribution model

BNP Paribas Personal Finance – Head of Strategic Project
janvier 2009 – septembre 2011
Head of Cetelem Bank project aiming at developing a customer centric approach / relational model and enlarging range of services & offer

BNP Paribas Personal Finance – Head of global CRM
janvier 2007 – décembre 2008

Un événement

A l’initiative de